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    500 fast cgi error
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    Posted by borlemanski44  · 07-11-2016 - 02:39

    I'm receiving an error:

    HTTP Error 500.0 - Internal Server Error

    C:\php\php-cgi.exe - The FastCGI process exceeded configured request timeout

    I'm running the TransformDocument example.I've checked and FastCgi is running correctly on IIS. It's been recommended that I allow passthru on IIS. What are the steps to achieve this?

    Posted by admin  · 07-11-2016 - 08:16

    Hello,

    That's a generic error from PHP:

    http://stackoverflow.com/questions/14902554/fastcgi-process-exceeded-configured-activity-timeout

    http://stackoverflow.com/questions/23148813/how-to-address-the-fastcgi-process-exceeded-configured-request-timeout-error

    About LibreOffice, please check that IIS can access the files to be transformed, the destination folder has read and write access and the IIS user can call apps:

    http://stackoverflow.com/questions/21613616/php-exec-on-a-windows-with-iis-configuration

    http://stackoverflow.com/questions/2294034/how-to-get-shell-exec-to-run-on-iis-6-0

    http://serverfault.com/questions/250499/cgi-error-from-php-when-running-exec-on-iis

    And check php.ini, maybe passthru is disabled:

    https://www.experts-exchange.com/questions/27701669/PHP-passthru-and-exec-problems-on-new-server.html

    Maybe you could do a quick try using Apache, as it's easier to configure.

    Regards.

    Posted by borlemanski44  · 27-11-2016 - 01:23

    If I use a support ticket, could you setup my IIS and PHP to work correctly with FastCGI, so I can transform a document through a browser? Still having issues after following your instructions.

    Posted by admin  · 27-11-2016 - 11:42

    Hello,

    Sure, please open a ticket and we'll check your IIS config.

    Regards.