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Problem with some utf8 character
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Posted by moreit  · 26-04-2014 - 18:02

Hi,



I'm using phpdocx pro trial. Some utf8 characters are okay but some of them shows up stange character when i make the docx.



This charaters are okay: ç, ü, ö, Ö, Ç, Ü



But this characters shows up strange form: ı, ş, ğ, İ, Ş, Ğ



I tried to set encoding and language code but didn't help. Is there anything i can do?



Thank you,


Posted by jorgelj  · 28-04-2014 - 09:34

Hello,



Are you using an UTF8 editor? Please try enabling this option:



encode_to_UTF8



in config/phpdocxconfig.ini



Regards.


Posted by moreit  · 08-05-2014 - 22:59

Hi,



I set encode_to_UTF8 = "true" but it didn't helped.



I'm using embedHTML. All special utf8 characters are saved as ascii in DB. When I create the docx with characters like ü, ö, ç are okay. They are also saved as ascii code. But the characters like ş, ı ğ show up like ı, Ş.



Before create docx I tried to convert them to real characters from ascii but nothing changed.



Is there anything i can try?



Thank you,


Posted by jorgelj  · 09-05-2014 - 09:05

Hello,



You need to installa and enable Tidy and enconde the string before using the embedHtml method.



Regards.


Posted by moreit  · 10-05-2014 - 19:00

Hello,



I have enabled Tidy. Now I'm getting symbol ? instead strange characters. Is it something good?


Posted by jorgelj  · 12-05-2014 - 09:59

Hello,



Please try encoding and not enconding the string. If you want you can send us the script to test it on our servers.



Regards.


Posted by moreit  · 12-05-2014 - 10:20

Hi,



How can i sent it to you?


Posted by jorgelj  · 12-05-2014 - 12:25

Hello,



http://www.phpdocx.com/contact



Regards.


Posted by moreit  · 13-05-2014 - 13:12

Hi,



We have solved ptoblem with converting characters to ascii manuel before embed it. Bu now after we create the file we get this error in log:



 



PHP Fatal error:  Uncaught exception 'Exception' with message 'Error while extracting settings.xml file from the base template to insert the background image' in /www/phpdocx/classes/AutoLoader.inc(2) : eval()'d code:2\nStack trace:\n#0 /www/phpdocx/classes/CreateDocx.inc(514): PhpdocxLogger::logger('Error while ext...', 'fatal')\n#1 /www/phpdocx/classes/CreateDocx.inc(623): CreateDocx->addBackgroundImage('/www...')\n#2 /www/Download.php(63): CreateDocx->createDocx('dosya/dugun-ded...')\n#3 {main}\n  thrown in /www/phpdocx/classes/AutoLoader.inc(2) : eval()'d code on line 2, referer: /MemberPurchasedHistory.php



Can you please help?



 


Posted by jorgelj  · 13-05-2014 - 13:41

Hello,



As the trial version is enconded and encrypted is really hard to know where you have the issue, and it doesn't include support. We recommend you to upgrade to PRO, PRO+, Corporate or Enterprise versions.



Regards.