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Images are not downloading with enterprise edition
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Please note this is an old forum thread. Information in this post may be out-to-date and/or erroneous.
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Posted by admin  · 28-04-2017 - 15:12


We have replied your email about this same question:

We recommend you to check that Tidy for PHP is enabled and running, and check your server logs to find any problem. The embedHTML method uses the temp folder to download images and maybe your web user can't write to this folder or you may need to enable the downloadImages option as true to get it working (

We also reccomend you to check that the images are URL accessible from your server.

The license throws a 'LICENSE NOT VALID' exception if it runs using a not valid domain, but it doesn't deny downloading images using the embedHTML method. The problem may come from other source.