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Error while trying to open the (base) template as a zip file

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Posted by nhupv · 08-01-2019 - 10:02

i am using the trial package.everything is right but i get the error message:Error while trying to open the (base) template as a zip file

I suggest the following cases:

zip library is not enabled.how to enable?
the path to the file isn't correct.can you give me an example?