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Docx created is identified as html in docusign
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Posted by CarlEOgden  · 30-07-2021 - 09:50

Hi

In my Laravel system we create docx files (which seem fine). We now want to be able to send the docx to DocuSign to then be offered to our clients so they can electronically sign the document (a contract for example).

Whilst doing this, we had issues and asked Docusign for additional help, the issue we had was that the DocuSign system considers the document not a docx but a html. They open in Word without any issue!

What I need to be able to do, is create the document but for it to be classed as a docx and not html.

Any ideas of how to do this?

Cheers
Carl.