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Docx created is identified as html in docusign
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Posted by admin  · 30-07-2021 - 13:46


Please check the information available on phpdocx uses PHP ZipArchive to generate DOCX documents (a DOCX is ZIP file). Sorry, but we don't know why DocuSign doesn't identify the DOCX documents correctly (an HTML is a plain file and a DOCX is a ZIP file), we recommend you to check the code you are using to send the document to DocuSign, maybe your code can send a mime-type (Content-Type) to set the document type so they can identify it as a DOCX document. On you can find a very similar question, although, with C#, that needs setting Content-Type and FileExtenstion to get DocuSign to work correctly.